Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Effective Date: January 1, 2025 • Last Updated: January 1, 2025

1. Information We Collect

Information You Provide

  • • Account registration details (name, email, company)
  • • Event and game show configurations
  • • Communications with our support team
  • • Feedback and survey responses

Information Collected Automatically

  • • Usage data and analytics
  • • Device and browser information
  • • IP addresses and location data
  • • Cookies and similar tracking technologies

Game Show Participant Data

  • • Participant names and display names
  • • Game responses and scores
  • • Engagement metrics and participation data
  • • Optional demographic information for analytics

2. How We Use Your Information

Service Provision

  • • Deliver and maintain the Yak Interactive platform
  • • Process transactions and manage subscriptions
  • • Provide customer support and respond to inquiries
  • • Send important service updates and notifications

Improvement and Analytics

  • • Analyze platform usage to improve features
  • • Develop new products and services
  • • Conduct research and analytics
  • • Personalize user experience

Security and Compliance

  • • Detect and prevent fraud and abuse
  • • Comply with legal obligations
  • • Enforce our terms of service
  • • Protect rights and safety of users

3. Information Sharing

We Share Information With

  • • Service providers who assist in platform operations
  • • Analytics partners for usage insights
  • • Payment processors for transactions
  • • Legal authorities when required by law

We Do Not

  • • Sell your personal information to third parties
  • • Share participant data without consent
  • • Use your data for unrelated marketing
  • • Transfer data outside agreed purposes

4. Data Security

Security Measures

  • • End-to-end encryption for sensitive data
  • • SOC 2 Type II certified infrastructure
  • • Regular security audits and penetration testing
  • • Secure data centers with redundancy
  • • Access controls and authentication protocols
  • • Regular security training for employees

5. Data Retention

Retention Periods

  • • Account data: Duration of account plus 30 days
  • • Game show data: 90 days after event completion
  • • Analytics data: 24 months
  • • Support communications: 3 years
  • • Legal compliance data: As required by law

6. Your Rights

You Have the Right To

  • • Access your personal information
  • • Correct inaccurate data
  • • Request deletion of your data
  • • Export your data in portable format
  • • Opt-out of marketing communications
  • • Restrict processing of your data
  • • Lodge complaints with supervisory authorities

7. GDPR Compliance

For EU Residents

  • • Lawful basis for data processing
  • • Right to data portability
  • • Right to be forgotten
  • • Consent management for data collection
  • • Privacy by design implementation
  • • Data Protection Officer contact available

8. Contact Us

Privacy Inquiries

  • • Email: support@yaknetwork.com
  • • Response time: Within 30 days of request

This privacy policy is subject to change. We will notify you of any material changes.

For questions about this policy, please contact support@yaknetwork.com